Introduction

Welcome to Hidose. Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

• Full name, phone number, email address
• Shipping & billing address
• Payment details (processed securely by payment partners)
• Order details & shopping behaviour
• IP address, device type, browser, and location data
• Cookies to enhance user experience

How We Use Your Data

• To process orders and deliver products
• To communicate order updates & support queries
• To improve website performance and product experience
• To prevent fraud, ensure security & maintain safety
• To send offers, promotions, and recommendations (optional)

Data Security

We implement secure protocols, encrypted systems, and strong safety layers to protect your personal data. While we take maximum precautions, no online platform can guarantee 100% protection.

Data Sharing

• Trusted delivery/logistics partners
• Payment gateway partners
• Customer support & SMS/email service providers
• Government authorities (if legally required)

Your Rights

• Access, update, or correct your information
• Request account deletion
• Opt-out of promotional communication

Contact Us

Phone: +91 9211956999
Email: support@hidose.in
Address: 16-H-56-A-AF/F Tank Road, Karolbagh, New Delhi – 110005